1. Shipping Rates
Please note that shipping rates are subject to change at any time. And all shipping costs include handling and may be subject to state tax. For international customers, the shipping price only includes the shipping and handling of your package. Any custom fees or duties and tides due by your country has to be paid directly to the carrier of your country.
2. Order Processing and Deadline
Order processing times are counted in business days (Monday through Friday, excluding national holidays) and may take 1 to 4 business days with a maximum of 7 business days, depending on immediate item availability. All orders received before 1pm CST, Monday through Friday, will begin to process the same day. Orders received after the cutoff time will begin to process the next business day. (Please, note that process does not mean to ship your order.)
3. Shipping Time frames
-Orders Shipped with USPS Priority Mail, or Flat Rate Shipping can average 2-7 business days for arrival, within the 48 Continental US States.
4. Shipping Carriers
Orders shipped via standard shipping will be shipped via the US Postal Service. Unfortunately, there is no way to guarantee that your order will be shipped via a specific method when you choose standard delivery.
5. Eligibility of Free Shipping
Free shipping offer is limited to USPS ground shipping only. Free shipping offer not valid for International orders, APO/FPO/DPO, HI, AK, PR, & US VI. Free shipping is determined by the merchandise total after discounts are applied. Certain items are ineligible for Free Shipping. The minimum purchase required for Free Shipping is $99.00, and free shipping doesn't apply to gift certificates, bulk orders, orders over 20 pounds, applicable shipping charges or sales tax. Also Free shipping doesn't apply to back order, pre-order, heavy or oversize items. If you have one or more ineligible items in your cart, you will be asked to remove the item(s) if you wish to qualify for free shipping.
6. Weekend Delivery
Orders shipped via USPS (standard) are delivered Monday to Saturday. Delivery is not available on Sundays.
7. Risk of Loss
All items purchased from Touchofoshun.com is made pursuant to a shipment contract with our carriers. This means that the risk of loss and title for such items pass to you upon our delivery of your order to the carrier. Lost packages must be reported within 14 days from delivery date. If your order is shipped via USPS, you must contact USPS to open a case so the carrier can investigate the loss (USPS Customer Service: 1-800-275-8777). After a resolution has been reached by USPS, we can begin the lost package claim. It may take 1 to 8 business days to process the Lost Package Claims.